The Customer Service Division provides preventative and corrective maintenance, technical and operator support, replacement parts, and documentation for Analogic-supplied products.

PLEASE NOTE: For customer support for Patient and Fetal Monitors, go here.

Model 8200 DC Voltage/Current Calibration Standard

To Contact the Customer Service Division:

Call: 800-237-2200 (Outside MA, USA only)
978-326-4000 (MA and International)
Spare Parts 978-326-4614
Repairs 978-326-4616, 978-326-4617

Fax: 978-532-8913 – email: csd@analogic.com

Return Material Procedure

To return a defective product to Analogic, you will need to obtain a Customer Service Order (CSO) number from our Customer Service Division.
Please contact a Service Coordinator at:

Call: 800-237-2200 (Outside MA, USA only)
978-326-4616, 978-326-4617 (MA and International)

Fax: 978-532-8913 – email: csd@analogic.com

The Service Coordinator requires the following information to process your request / order:

• The Model number(s) and Serial number(s) of the product
• The quantity of items
• The "Bill to" address for invoice purposes
• The "Ship to" address
• A Purchase Order number
• Details of the reported failure

The Service Coordinator will then inform you of the Customer Service Order (CSO) number, the warranty or non-warranty status of the units being returned, and of any repair charge. The CSO number is your return authorization number.

All returned material must be shipped to the following address:

Analogic Corporation, 8 Centennial Drive, Peabody, MA 01960, Attn: Receiving Dock B

CSO#:______________

Important:
Please reference your CSO number on both your purchase order and the shipping label.

After the units have been returned to Analogic, you will receive the Customer Acknowledgement
copy of the CSO, with a scheduled return date to the customer.

TERMS OF USE
© 2003 Analogic Corporation. All rights reserved

Back to Home Page