Analogic provides, preventative and corrective maintenance, technical and operator support, replacement parts and documentation for Analogic-supplied patient and fetal monitors.

PLEASE NOTE: For customer support for Analogic-supplied products other than patient and fetal monitors, go here.

For monitor service or support, please contact one of our Service Coordinators at:

Tel: 800-977-6920 (Outside MA, USA only)
Tel: 978-326-4700 (MA and International)
Fax: 978-977-6854
email: lcssupport@analogic.com

Return Material Procedure for Analogic Monitors

To return a defective Analogic monitor, you will need to obtain a Return Material Authorization (RMA) number from an Analogic Service Coordinator at:

Tel: 800-977-6929 (Outside MA, USA only)
Tel: 978-326-4700 (MA and International)
Fax: 978-977-6854
email: lcssupport@analogic.com

You will need to provide the Service Coordinator with the following information:

• The Model number(s) and Serial number(s) of the product
• The quantity of items
• The "Bill to" address for invoice purposes
• The "Ship to" address
• A Purchase Order number
• Details of the reported failure

The Service Coordinator will then inform you of:

• The Return Material Authorization (RMA) number
• The warranty or non-warranty status of the units being returned
• Any repair charge

All returned material must be shipped PREPAID to the following address:

Analogic Corporation
Life Care Systems
8 Centennial Drive
Peabody, MA 01960
Attn: Receiving Dock B

RMA#:______________

NOTE:  Please reference your RMA number on both your purchase order and the shipping label.

TERMS OF USE
© 2003 Analogic Corporation. All rights reserved

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